Good growth shows in the results

Three customer stories from real-world scenarios, plus one brand that puts all three to work together — figures are representative of typical scenarios.

Cross-border beauty DTC brand · ~60 staff Powered by Miaomiao

Comment sections used to be a chore. Now they're our steadiest source of leads.

Head of Growth

3×
Reply rate
Challenge

Tens of thousands of comments a week piled up under influencer videos — three people couldn't keep up, and the buyers asking “where do I get this?” quietly left.

Solution

Miaomiao watches all eight platforms, surfaces the high-intent comments and drafts the opening DM.

Result

High-intent buyers get a DM the same day, and reply rates reached 3× the old baseline.

Home-goods e-commerce, EU/US · 24/7 Powered by Lili

Time zones stopped being an excuse — inquiries that came in overnight were already closed by the time I woke up.

Support Lead

90%
Resolved by AI
Challenge

Customers were scattered across the website, Facebook, Instagram, Telegram and email; across time zones, midnight questions went unanswered and the buyer was gone by morning.

Solution

Lili replies instantly across every channel in 14 languages, late nights included.

Result

Nine in ten questions are resolved on the spot, and the late-night orders that used to slip away now close.

National retail chain · 200+ stores Powered by Vivi

New hires don't just “watch a video and start” anymore — they practice until they're genuinely ready.

Head of L&D

3 days
To ready (was 2 weeks)
Challenge

Products changed every week, so printed decks were always out of date, new hires ramped slowly, and there was nowhere to practice out loud.

Solution

AI digital-human lectures deliver the latest content the same day, and AI role-play partners drill everyone until they pass.

Result

Onboarding dropped from two weeks to three days, and store staff got their confidence back.

In depth A fast-scaling cross-border brand

From finding customers to growing the team, for the first time every link actually connects.

Founder & COO

Challenge

Growth came fast, but acquisition, support and training each ran on separate tools — so the handoffs kept breaking: leads dropped, new hires fell behind.

Find Miaomiao

Miaomiao mines comments for high-intent buyers and reaches out first.

Serve Lili

Lili catches every inquiry across channels in 14 languages.

Staff up Vivi

Vivi turns new hires into ready staff, fast.

3×More leads
90%Resolved by AI
2wk→3dTime to ready

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